Refund policy

Due to the nature of our products and for hygiene and safety reasons, we are unable to offer refunds or returns for any items once they have been purchased.

 

However, if your order arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will review the issue and gladly offer a replacement or a refund if approved.

We are committed to ensuring you receive your order in perfect condition and appreciate your understanding and support.

Please send your pictures to: freshenher@freshenher.com